Refund policy

Return Policy

In-store:

  • The original sales receipt MUST accompany all returns—no exceptions.
  • Eligible refunds will be returned to the original method of payment (credit card, debit card, cash). Purchases made with a gift card or store credit will be refunded as store credit.
  • Advertised or posted sales will not be applied to products outside of sales dates—no exceptions.
  • A&M Sod Supply reserves the right to limit or refuse to accept the return of merchandise.
  • Products for delivery are subject to additional delivery charges and fees.


Seed:

  • Seed can be returned or exchanged within 15 days of the purchase date, accompanied by a receipt. Items and packaging must be in their original state and deemed resalable by A&M Sod Supply.


Non-returnable Items:

  • No returns or refunds on chemicals or fertilizers.
  • Sod is a perishable item and cannot be returned. If damaged upon receipt, contact A&M Sod Supply within 24 hours.

Warranties, replacements, and claims for any products or projects purchased or completed by a contractor become the sole responsibility of the contractor. Please refer to our care and warranty information for more details: https://amsod.ca/pages/sod-installation-maintentance